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Tutorial: Customer Portal


Introduction to the Customer Portal

The newly updated customer portal makes it easier to manage your Midland Scientific account online.
Track orders, pay invoices, analyze buying trends, and more.


How it Works:

  1. Login to your account
  2. Click the Customer Portal link at the top of any page or select from the list of links available in the "Customer Portal" section of the Account Homepage.
    Portal Menu
  3. Use the tabs to navigate between the different features available including:
    • Order Status - Check on the status of open and complete orders
    • Backorders - Check on the status of backordered items and request to expedite
    • Invoices - Review open and paid invoices
    • Quotes - View open quotes and convert them to orders
    • Recent Purchases - Examine recently purchased items and quickly reorder
    • Buying History - Analyze usage trends based on day, month, or year

► Return to the support page for more detailed tutorials on each feature inside the Customer Portal.